Cancellation Policy:
ALL RESERVATIONS ARE NON-REFUNDABLE unless otherwise mentioned. A 12-month credit is provided on cancellations with at least 72 hours notice of the scheduled reservation (TEN DAYS on special events weekends and holiday weekends); otherwise, the reservation is void and you do not receive credit. No credit or partial credit will be provided for returning any of our products to WaterRush before the scheduled return time.

If there is a no-call no-show from the rental time up to and including one full hour, you will be charged for the full rental.

If there is inclement weather (storms with high winds, lightning and thunder or any weather the WaterRush team feels will be unsafe) at the time of your reservation and we cancel your outing, you will be contacted and provided a six-month credit. If there is inclement weather during your outing and we call you back to the dock cancelling the outing, you will be provided a partial credit for the time unused. If it is ""miserably"" raining at the lake on the day of your outing, you may contact us at least two (2) hours prior to your reservation and we will provide you with a six-month credit.

Payment Policy:
We require a 25% down payment to secure your booking. Your saved card will be charged for the balance before your rental begins. At the conclusion of your reservation, we will charge your saved card for the price of the fuel you used. We only charge you what we are charged for fuel with no addiditional fees.